Network Administrator's Manual
The flagship difference between Batchnet and other IT firms is our Network Administrator's Manual. We provide this extensive document with every network we design. We can document existing networks to improve service.
Who Owns Your Network?
If a company doesn't have full documentation (and passwords!) to their network, do they really own what they paid for?
We believe the customer should not be a hostage to the IT vendor, so we provide all the documentation, including HowTo instructions to perform the most common administrative tasks. If we make it easy for the customer to walk away, then they are more likely to stay with us.
Good Business Practice
Most mid-market companies run by Operations Manuals. These are the "HowTo" books for everything in the business, and the IT system should not be an exception. Having clear standards and procedures for managing their data and network will pay big dividends in enhance reliability, convenience and security.
Topics Covered
The Network Administrator's Manual is comprehensive and organized along the standard seven layer OSI network model.